www.mudah.my is the website that sell many product such as electronics, cars, home appliances, pets and many more. www.mudah.my only sell product at Malaysia's region. Moreover, the products that sell on this website not only sell first hand product but they also sell second hand products.
www.lazada.com.my is the website that sell many range of product such as mobile, camera, home appliances and many more. The product that sell in the lazada.com only sell first hand product and lazada.com only send product in Indonesia, Vietnam, Thailand, Singapore, Philippines, Malaysia and China.
According to the http://www.nngroup.com/articles/usability-101-introduction-to-usability/, the definition of usability is a quality attribute that assesses how easy the interface are to use. The 5 quality components are:
- Learnability
- Efficiency
- Memorability
- Errors
- Satisfaction
The comparison
SATISFACTION
The design of mudah.com are pleasant to use because the design are simple and the arrangement of the information are in ordered.
The design of lazada.com are more complex with information and images. For the novice it quite confusing.
The design of lazada.com are more complex with information and images. For the novice it quite confusing.
EFFICIENCY
mudah.com take less time to learnt the design because the design of the website easy to understand and recognize.
Lazada.com take more time to learnt the design because it the website contain too many design and information. For the novice user, it will give some difficulties in learning the whole website.
MEMORABILITY
mudah.com using the consistency on every page for example the color background, the font type and the arrangement of each menu. The user will not have difficulties when they go another page on this website.
lazada.com also use the same background, font, color and the arrangement of each menu on every page of this website.
lazada.com also use the same background, font, color and the arrangement of each menu on every page of this website.
ERRORS
mudah.com had include a rules and regulations for their user as guide when using this website. Inside the rules and regulations, they include rules of advertising, terms and conditions of use and many more. This method helps the user to avoid error.
mudah.com give the user allow to exit to the main page by click at the logo rather than clicking the undo button.
lazada.com also give the user to exit to the main page by clicking at the logo of the website.
lazada.com include a '*' as a guide for the user who want to sign up at the form. The usage of the symbol is required field and the user will not make mistake when they fill the form.LEARNABILITY
mudah.com need less time for users to accomplish basic tasks when the first time they encounter the design because the website are easy to use.
lazada.com need more time for the users who the first time encounter the design because this website are more complex than mudah.com
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